SoftExpert offers world-class solutions that integrate modeling, implementation, execution, control and monitoring of multiple business application needs.
SoftExpert helps organizations automate processes to manage documents and records; business processes ; strategic and operational performance indicators ; projects and demands ; portfolio; risks; non-conformities and customer complaints ; corrective and preventive actions (CAPA) ; audits ; training ; Product life cycle ; inspection ; calibration; maintenance ; SPC; APQP-PPAP; FMEA; MSA; waste; BI and many other industry challenges .
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Organizations of the most varied sizes and sectors of activity are facing arduous challenges, including increased costs, reduced profit margins and high operational inefficiency. In addition, they have to adapt to an environment of continuous elevation of regulatory and legal requirements, coupled with growing market pressure for greater quality, safety and efficiency. Finally, these organizations are also faced with the complex equation of optimizing their costs without lowering the quality of their supply chain.
In this same direction, the pressures and challenges for competitiveness increase every year, in tune with the growth of the expectations of customers and shareholders that continuously have a direct impact on business strategies.
Price pressures, increased maturity of products and services, and technological innovations are obstacles in the success of the business, where only one of these items in isolation no longer maintains the loyalty of its customers and markets of action.
In the face of these market and economic pressures, organizational leaders continually face many difficult issues. How to maximize the organization's profits without sacrificing a differentiated level of customer service? How to increase customer and staff satisfaction at the same time? How can you effectively meet regulatory requirements without compromising operational productivity? How to recruit and retain talented professionals? How to ensure that the goals of the organization are pursued by every individual in the organization?
The Excellence in Management Model is the systematic use of key practices and tools in business management, with the aim of increasing performance in all areas and operations of the organization based on the principles of continuous improvement, preventive management and focus on results. Among the tools applied are the Balanced Scorecard (BSC), process management, GRC, total quality (TQM), Lean Six Sigma, project management, and various others.